FAQs

To reach our support team, please visit the “Contact Us” page on our website header. Our friendly staff members will respond to your inquiry within 24-48 hours.

 

Where are the products located and shipped from?

All of our products are stored and shipped from within Australia. Depending on stock levels and demand, our warehouses are located in either Victoria or New South Wales. Please note, while our products are shipped from Australia, they are typically manufactured in China to ensure the best possible prices for you.

 

What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and Buy Now Pay Later options listed on our product pages.

Is delivery free?

Yes, all orders within Australia come with fast and free delivery nationwide.

 

What if my order is delayed?

If your order is delayed, please check the Shipping Confirmation email you received, as it may have ended up in your spam/junk folder. If you still cannot track your order, please contact us via the “Contact Us” page.

 

What currency is the store in?

All products displayed on our website are in AUD.